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How to use The GlobalDrive Web Site
Click here if you are familiar with the login process and wish to skip ahead to the section on using the "My Account" page (the page that contains your files and folders).
How To Login
From anywhere within the GlobalDrive website, left-click the "Login To Your Account" link shown in the upper-right-hand corner of the page that looks like this  .
When you left-click that link, you will see a page that looks like this:
Enter your Username in the "Username" field (this was selected by you at signup) and your Password in the "Password" field. If you have forgotten your password, click the text "Forgot your Password?" and it will be emailed to you.
"My Account" FAQ Index
Click on an area in the image below to learn more about that area.
To understand how to use the "dropdown" menus, click here.
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The "Space Used / Subscribed" Graphic
This area displays the current status of your subscription to, or evaluation of, GlobalDrive. The horizontal bar is a graphic that illustrates how much of your account size (the width of the bar) is used (in blue). Above the bar, you will see "x of y MBs (z% used)". This means that you are using "x" megabytes, your subscription size is "y" megabytes, and you are currently using "z" percent of your subscribed space.
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The "Upgrade" Link and the "Change your subscription" dropdown menu selection
If you want to change the size of your account, either in GB or in Number of Users, simply change the fields and, after verifying your credit card information, click the Update button. You will be presented with a page that presents you with upgrade options and requests payment information.
Please refer to our Terms Of Service page for more information on what happens when you upgrade your account.
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The "Upload" icon and "Upload a new file" dropdown menu selection
Left-click the "Upload" icon or the "Upload a new file" dropdown menu selection (in the "Files / Folders" dropdown menu) and the window shown below will appear:
Note the message: "Uploads will go to folder:". The file(s) you are uploading will be placed in this area within your GlobalDrive account. If you want the files placed elsewhere within your account, click the "Back" button on your browser.
To enter the filename of the first file you would like to upload, you can either: (a) enter the filename in the box to the left of the "Browse" button; or (b) click the "Browse" button, locate the file in the Browse menu that will be displayed, and then click the filename.
To upload more than one file, click the blue "Upload another file" link, and a new row containing another filename entry field, a "Browse" button, and a "remove" link will be displayed, so that you can add another filename to the upload request.
If you do not want to upload any files, click the blue "My Account" link and you will be returned to your "My Account" page. If you decide to not upload a given file in the list of files that are going to be uploaded, simply click the blue "Remove" text to the right of the "to-be-uploaded" file entry that you do not want uploaded and that entry will disappear.
When you are ready to upload the file(s) shown in the window, click the "Upload files" button. A "progress bar" will be displayed that shows you how much data has been uploaded and how much more has to be uploaded. When all files are uploaded, this window will disappear and you will be returned to the main "My Account" page.
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The "Download" icon and "Download selected item" dropdown menu selection
You can download a file in one of three ways: (a) double left-click the filename shown in the browsable display; (b) left-click the file to be downloaded once, and then click the "Download" icon; or (c) left-click the file to be downloaded once, and then click the "Download selected item" selection from the "Files / Folders" dropdown menu.
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The "New Folder" icon and "Create a new folder" dropdown menu selection
Left-click the "New Folder" icon or the "Create a new folder" dropdown menu selection (from the "Files / Folders" dropdown menu) and a new page with the image shown below will be displayed.
If you change your mind, click "My Account" (or your browser's "Back" button) and the new folder will not be created.
To create the folder, enter the name of the folder you would like to create and left-click "Create" to create the new folder, or left-click "Cancel" to cancel the new folder creation request.Note that your new folder will be created within your current position; i.e., if you are positioned at "Home" (indicated by a "/" shown in the Directory Status Area), your new folder will be created in your "top level" (also known as "root") directory; or, if you are not positioned at "Home", your new folder will be a sub-folder within the folder where you are positioned. (If this sounds confusing, just try creating a folder and then view your new position in the Directory Status Area - you can always go back and delete the folder you just created if you don't have the position quite right.)
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The "Rename" icon and the "Rename selected file" dropdown menu selection
Select one file or folder to be renamed by highlighting it (single left-click the file or folder name within the "Files in current folder" display area) and left-click either the "Rename" icon or the "Rename selected file" dropdown menu button. The file or folder selected will have a text box superimposed over it. Enter the new name of the file or folder in this text box . Either press the Enter key to change the file/folder name, or left-click "Refresh" to cancel the Rename.
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The "Delete" icon and the "Delete selected file" dropdown menu selection
Select a file or folder in the right-hand "Files in current folder" area by left-clicking it to highlight it and then left-click either the "Delete" icon or the "Delete Selected File" dropdown button (under the "Files / Folders" dropdown menu entry). A confirmation window will appear to verify whether or not you want to delete the selected item. Left-click either "OK" to delete the item or "Cancel" (or press Esc) to cancel the deletion request.
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The "Cut selected item" dropdown menu selection
To "cut" a file or folder, (using "cut-and-paste" methodology), in the "Files in current folder" area, left-click once on the file or folder that you would like to cut, then left-click either the "cut" icon or the "cut selected item" dropdown menu selection (visible when you dropdown the "Files / Folders" selection by left-clicking it once). In the "My Folders" window, left-click the folder that is the destination of the cut request and left-click either the "Paste" icon or the "Paste to current folder" dropdown menu button (in the "Files / Folders" dropdown menu). The file or folder thus "cut" will be moved ("pasted") to that folder.
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The "Copy selected item" dropdown menu selection
To "copy" a file or folder, (using "cut-and-paste" methodology), in the "Files in current folder" area, left-click once on the file or folder that you would like to copy, then left-click either the "Copy" icon or the "Copy selected item" dropdown menu selection (visible when you dropdown the "Files / Folders" selection by left-clicking it once). In the "My Folders" window, left-click the folder that is the destination of the Copy request and left-click either the "Paste" icon or the "Paste to current folder" dropdown menu button (in the "Files / Folders" dropdown menu). A copy of the item (file or folder) you wanted to copy will be copied ("pasted") to that folder.
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The "Paste selected item" dropdown menu selection
Before left-clicking either the "Paste" icon or the "Paste to current folder" dropdown menu selection (located in the "Files / Folders" dropdown menu), first left-click the directory where you want the previously "cut"or "copy(ied)" file / folder to be located.
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The "Share" icon and "Share selected item" dropdown menu selection
Sharing provides you with a way of sharing your files and folders with your co-workers and friends. In the "Files in current folder" area, left-click once on the file or folder that you would like to Share, then left-click either the "Share" icon or the "Share selected item" dropdown menu selection (visible when you dropdown the "Files / Folders" selection by left-clicking it once) and you will be presented with the following window:
If you decide you do not want to continue, left-click "My Account" to return to the "My Account" display.
If you would like to share the file or folder shown to the right of "Sharing:", then proceed by:
- Entering the email name of the person with whom you would like to share the file; and
- Optionally entering a password that the recipient of the email must enter to use the link they receive in their email to your file. If you leave this field blank, then no password will be required.
Left-click the "Share File" button to complete the Share process. If you change your mind, left-click "Cancel" to return to your "My Account" page without sharing the file.
Note: the people with whom you share your files and/or folders do not have to be GlobalDrive users, nor are they required to have a GlobalDrive account.
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The "Tag" icon and "Tag selected item" dropdown menu selection
"Tags" are keywords that can be used to find files and folders. Tagging files and folders gives you a method of putting a "sticky note" on a file for future reference, or for reference by your subaccount users. You can tag a file with any number of "keywords" (Tags). In the "Files in current folder" area, left-click once on the file or folder that you would like to Tag, then left-click either the "Tag" icon or the "Tag selected item" dropdown menu selection (visible when you dropdown the "Files / Folders" selection by left-clicking it once) and you will be presented with the following window:
To Tag the file or folder you have selected, proceed by entering the Tag word(s) you wish to use in the "Tag:" field, then left-click the "Tag File/Folder" button to complete the Tag process. If you change your mind, left-click "Cancel" to return to your "My Account" page without Tagging the file.
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How to use the "dropdown" menus
The "dropdown" menus are designed to provide all of the functionality of the "My Account" page and GlobalDrive website from one easy-to-use location. On each dropdown menu there is an indicator on the right of it's selection area that is in one of two "states":
(a) if it looks like this:  then by left-clicking this menu selection once, you will "expand" (show) all of the choices under this menu selection; or
(b) if it looks like this  then by left-clicking this menu selection once, you will "collapse" (hide) all of the choices under this menu selection; or
Only one dropdown menu can be expanded at a time. Expanding a dropdown menu item selection will cause any other dropdown menu selection to collapse.
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The "My Shared items" dropdown menu selection
Left-click this dropdown menu selection and you will be presented with the "My shared files" window, which looks like this:
To view the file you are sharing, left-click the "View shared file" link to the right of the file you want to view.
To delete the link to one or more shared files, check the box to the left of the Share you want to remove, and left-click the button marked "Delete selected shares".
NOTE: clicking and deleting a Share does not delete the file or folder being shared, it only deletes the Share. After a Share is deleted, the link(s) in the email(s) sent to the intended recipient(s) will no longer function. The file(s) and folder(s) you have shared will remain until you delete them.
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The "My Tagged items" dropdown menu selection
Left-click this dropdown menu selection and you will be presented with the "My Tagged files" window, which looks like this:
To delete the tag of one or more tagged files, check the box to the left of the Tag name that you want to delete, and left-click the button marked "Delete selected tags".
NOTE: clicking and deleting a Tag does not delete the file or folder, it only deletes the Tag. The file(s) and folder(s) will remain until you delete them.
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The "My account information" dropdown menu selection
Left-clicking the "My account information" dropdown menu selection will cause the window shown below to be displayed:
If you have not yet entered any credit card information, the fields will be blank. If you have received a notice that your evaluation account is about to expire and you want to subscribe, enter your credit card and billing information and left-click the button marked "Update information".
If any of the information displayed is incorrect, please correct it and left-click the button marked "Update information". If you do not wish to make any changes to your information, or if you want to exit from this window without updating your information, left-click either your browser's "Back" button or our "My Account" link (at the top of the "Update Account Information") page).
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The "Add subaccounts" dropdown menu selection
Left-clicking the "Add subaccounts" dropdown menu selection will cause the window shown below to appear:
"User name": enter the username you wish to assign to the subaccount user here. The subaccount username can be from 4-40 characters, must not contain any embedded blanks, and cannot contain any of the characters between the two "X" in this string:
X @ : / \ < > * ? ! ~ " | ' "X.
"Password": enter the password you wish to assign to the subaccount user here. The password can be from 6-36 characters, must not contain any embedded blanks, and cannot contain any of the characters between the two "X" in this string:
X @ : / \ < > * ? ! ~ " | ' "X.
"Confirm Password": must be identical to "Password", above.
"Email": must be a valid email for the subaccount user, so that if they forget their password, we can email it to them.
"Secret Question": choose a secret question for them so that we can identify them.
"Answer": choose an answer for the secret question selected above so that we can identify them.
"Quota": the size of your account that you wish to allocate to them for their use, in MB. Note: if you allocate all of your account for their use, then you will have no room for files that you do not want them to see.
"Permission": check the box next to each permission that you wish to grant to this subaccount user.
If you give the subaccount user "Administrator" permission, they will be able to add or delete other subaccount users; however, they will not be able to modify the main user's account information.
A note on the "Lock into subdirectory" value: if this box is not checked, they can go "upwards" in your account hierarchy and will be able to view your files. Instead of giving them "upwards" access, we recommend creating a "Virtual Directory" (more on this here).
When you have completed filling out the information for your subaccount user, left-click the "Add Sub Account" button. If you would like to return without adding the subaccount, left-click the "My Account" link at the top of the page.
Note: After you click on the "Add Sub Account" button, you remain on this page. This feature is by design. We maintain position on the page to avoid excessive back-and-forth between the "My Account" page and this page for new users that would like to add several subaccounts "all at once". When you have finished adding your subaccount(s), left-click "My Account" to return.
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The "Modify subaccounts" dropdown menu selection
Left-clicking the "Modify subaccounts" dropdown menu selection will cause the window shown below to appear:
Using the left-click button on your mouse, place a checkmark in the square next to the entry of one or more subaccounts, to select either: (a) one subaccount to be modified; or (b) one or more subaccounts to be deleted. When ready, left-click either the "Modify" button to modify the subaccount, or "Delete" button to delete the subaccount(s).
If you choose to modify the subaccount, you will be presented with a page that contains that subaccount's information in the format shown above (in "Add subaccount", here). Make any relevant changes and then left-click the "Update" button when finished.
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The "Cancel my account" dropdown menu selection
Left-clicking the "Cancel my account" dropdown menu selection will cause the following page to be displayed:
Please read all of the terms on that page thoroughly before clicking the red "Cancel My Account" button. If you left-click the "Cancel My Account" button, GlobalDrive will send you a "confirmation" email.
Your account is not cancelled until you left-click the link in the confirmation email.
WHEN YOU CANCEL YOUR ACCOUNT YOUR DATA IS DELETED TO A POINT FROM WHICH IT CANNOT BE RECOVERED. Please download and backup any GlobalDrive-stored data before cancelling your account.
If you decide to not cancel your account, left-click the "My Account" link at the top of the page. You will be returned to your "My Account" page, and your account will not be cancelled. If you have already left-clicked "Cancel My Account" and change your mind, simply ignore the confirmation email.
If you do cancel your account, please feel free to drop us an email here and let us know how we can improve our service. And thanks in advance for that!
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The "Add a virtual directory" dropdown menu selection
Virtual Directories give the main account user the power to create an area where subaccount users can share their files on an "unlimited" access (read, write, delete, upload, download, modify, and rename) basis.
To create a Virtual Directory, left-click the "Add a virtual directory" dropdown menu selection and then you will be presented with this page:
Enter the name of the Virtual Directory that you would like to create in the field "Virtual Directory Name" (here we have chosen the sample name "MyVirtualDirectory"), and left-click the "Create" button.
If you decide you do not want to add the Virtual Directory, left-click the "My Account" link at the top of the page.
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The "View virtual directories" dropdown menu selection
To view your Virtual Directories, left-click the "View virtual directories" dropdown menu selection and then you will be presented with this page:
Each existing Virtual Directory will appear on this page as one row. If you want to remove the Virtual Directory, left-click the "delete" link next to the Virtual Directory you want to delete.
Note that if you delete a Virtual Directory, that does not free up any space in your account. To free up the space occupied by files and/or folders that were contained in the Virtual Directory, you must manually delete them. This is a safeguard against data loss, and is by design.
When you have finished viewing the Virtual Directories, left-click the "My Account" link at the top of the page.
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The "My default account settings" dropdown menu selection
The "My default account settings" dropdown menu selection is used to set the defaults that will be given to subaccount users when someone with administer privileges adds the subaccounts. They can be overriden when the subaccount is added.
When you left-click the "My account default settings" dropdown menu selection you will see one of the following two page formats, depending upon whether: (a) you are the main user (first format); or (b) you are a subaccount user (second format).
 Main user view.
Note that in the image above, all of the "Permissions" settings are not selectable. This is by design. This prevents the main user from removing any of their permissions (the main user has all permissions enabled by default).
 Subaccount user view.
The image above is what a subaccount user will see. They can change their password, their email, their "secret question" (and response), but they cannot change their permissions nor can they change their quota.
Note: when setting up permissions for subaccount users, note the checkbox titled, "Lock into subdirectory". If that box is not checked, the subaccount user can view any files in the account; if that box is checked, the subaccount user can only view files in their directory, in directories "below" their directory, and in Virtual Directories.
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The "My Preferences - Customize Your 'My Account' Layout" dropdown menu selection
When you left-click the "My Preferences - Your 'My Account' Layout" dropdown menu selection, the page shown below is displayed:
The fields in this window pertain to the Files in current folder display area of the "My Account" page, described here. The fields and their values are as follows:
Include Size Column: if this field is checked, the "Size" column is displayed in the "Files in current folder" display area.
Include Type Column: if this field is checked, the "Type" column is displayed in the "Files in current folder" display area.
Include Date Modified Column: if this field is checked, the "Date Modified" column is displayed in the "Files in current folder" display area.
My Folders Width: the value for this field defines how wide the "My folders" display area of the "My Account" page will be formatted.
My Folders Height: the value for this field defines how tall the "My folders" display area of the "My Account" page will be formatted.
Files in current folder Width: the value for this field defines how wide the "Files in current folder" display area of the "My Account" page will be formatted.
Files in current folder Height: the value for this field defines how tall the "Files in current folder" display area of the "My Account" page will be formatted.
If you have modified one or more parameters and would like to change the parameters to the values you have entered, left-click the button marked "Update my customized header information".
If you would like to return the parameters to their default settings, left-click the button marked "Reset to default settings".
If you would like to discard any changes that you have made, left-click the link "My Account" at the top of the page.
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The "My folders" display area
There is at least one line in this area - the top line - which represents the "root" level of your account or subaccount. For each folder or sub-folder in your account, you will see another line in this display area. The folder names are displayed in standard Windows "tree" structure, in a manner almost identical to that of Windows Explorer.
To the left of each line in the "My Folders" area is a little square that has either a plus ("+") sign or a minus ("-") sign in it. If you would like to see what folders are contained within a given folder, left-click the "+" sign to expand the listing of folders; or, conversely, left-click the "-" sign to collapse the display so that the folders are no longer visible.
If you would like to do something (rename, download, delete, etc.) to a file, left-click the folder that contains the file (or, for Upload, the folder that you want to contain the uploaded file) in the "My Folders" area. If you would like to do something (rename, download, delete, etc.) to a folder, left-click the folder in the "My Folders" area that contains the folder you want to manipulate. Icon functions, dropdown menu selections, and right-click "context" menu functions can only be performed on files and folders in the "Files in current folders" area (more info about the "Files in current folders" area can be found here).
The folder on which you are "positioned" within your account is shown by the grey highlight surrounding the folder name.
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The "Files in current folder" display area
The "Files in current folder" display area was designed to function in a manner very similar to Windows Explorer. To that end:
- The columns are arranged in Icon - Name - Size - Date Modified order (some columns may not be visible; if not, click here for more info on how to make them visible).
- The columns can be sorted ascending or descending by left-clicking on the bar at the top of the column. If you want to reverse the sort order, left-click it again.
- Right-click ("Context") menus are available by positioning the mouse over the desired file or folder and single right-clicking. If you want to make the context menu disappear, press Esc.
Single left-click any file or folder displayed in the "Files in current folder" display area before selecting a function, and then: (a) left-click the function Icon; or (b) left-click the function in the dropdown menu; or (c) right-click to pop-up the Context menu, then left-click the function in the Context menu. Ex.: to delete a file, left-click the file that you want to delete, then either left-click the Delete icon, the "Delete selected file" dropdown menu selection, or right-click to pop-up the Context menu, then left-click Delete in the Context menu.
When uploading, the file(s) being uploaded will be placed in the folder highlighted in the "My Folders" area, regardless of what is highlighted in the "Files in current folder" display area.
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